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The Gazette
Our bi-weekly look at the internet, and issues related to running a website. The best loved eZine on the internet, eagerly awaited each week by over 200,000 subscribers.
gazette
Issue # 211 (06-25-2004)
A Life LessonWords of wisdom from a fallen President ... gMail ... scumbags galore ! |
| Hosting Hotsheet |
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SimpleNet Web Hosting: When Being the Biggest Isn't Necessarily the Best
There is something to be said for Web hosts who understand that customer service is the key to retention. Oftentimes, with the larger hosting companies, you'll wait days for a response to your support inquiry. And, more often than not, the response you get is a templated answer meant to make their response rates look better to the bureaucrats in the organization. Of course, this requires you to send another email to clarify that your problem has not yet been addressed. How many times has this happened to you? Perhaps, it's time to transfer your site to SimpleNet. We differentiate ourselves by providing top-of-the-line customer support. We're available 24 hours per day, through phone and email, for all accounts we offer. Each support representative has had at least 4 years of experience in support of Web hosting customers. We're dedicated to solving customers' problems, even if it means hand-holding them through a process that's not necessarily our responsibility. If we're knowledgeable about the topic, we'll see if we can help our customers. Phenomenal support can be yours, for as little as $4.99/month. Give us a call to learn more, 619 243 3212 |
Read the Hosting Hotsheet section from the Last Issue or in the Following Issue
JimWorld Member comments and feedback ...
Posted On: 04/19/2006 04:35
Posted By: alfie1848
Posted By: alfie1848
Thank you for your review, I will benefit from your suggestions. I have one
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
Posted On: 04/19/2006 04:43
Posted By: alfie1848
Posted By: alfie1848
Thank you for your review, I will benefit from your suggestions. I have one
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
Posted On: 04/19/2006 04:57
Posted By: alfie1848
Posted By: alfie1848
Thank you for your review, I will benefit from your suggestions. I have one
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
Posted On: 04/19/2006 04:10
Posted By: alfie1848
Posted By: alfie1848
Thank you for your review, I will benefit from your suggestions. I have one
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
question though. You said "In the source, you really need a meta description
for each page just as you do with any web site." How do I do this with blogger?
Posted On: 01/04/2008 08:04
Posted By: boltonuv
Posted By: boltonuv
This "Scumbag of the Week" article is irresponsible. I had not trouble at all in receiving the following response from SpamArrest:
"Hi James,
Thank you for your email.
James, what you see there is absolutely wrong and is done to misguide our users and our new customers from Spam Arrest. We have over 1.5 million customers with us including you. You have been with us for a very long time, James. You can check with any of your contacts whether they have received any junk emails from us. We never do such a thing and its completely against our ethics! We hate spam as much as you do and so, along with stopping it, we make sure that none of our customer's emails are noted as spam. We warn our customers from sending bulk emails about the fact that their contacts might misunderstand their bulk emails as spam and will turn against them and Spam Arrest. A company following only such healthy practices can never do such a thing like spamming. What we value the most is our customer's trust and we will make all efforts to retain that in the best way possible. We never admit your personal information to any third party under whatsoever circumstances. You will find a whole lot of misleading things like this in Internet, James. We have friends and foes like anyone else in this planet.
I hope you will understand us the best way possible, James. Please do let me know if you need any further clarifications regarding this.
Best Regards,
Peter
Technical Support Specialist
Spam Arrest"
In the 3 years that I have used SpamArrest, I personally have never received one complaint from anyone that has been 'spammed' from any theoretical 'spam list' that SpamArrest may have created. I think that their statement above makes it clear that they would not do this.
I behooves you to publish a retraction.
Jim Bolton
"Hi James,
Thank you for your email.
James, what you see there is absolutely wrong and is done to misguide our users and our new customers from Spam Arrest. We have over 1.5 million customers with us including you. You have been with us for a very long time, James. You can check with any of your contacts whether they have received any junk emails from us. We never do such a thing and its completely against our ethics! We hate spam as much as you do and so, along with stopping it, we make sure that none of our customer's emails are noted as spam. We warn our customers from sending bulk emails about the fact that their contacts might misunderstand their bulk emails as spam and will turn against them and Spam Arrest. A company following only such healthy practices can never do such a thing like spamming. What we value the most is our customer's trust and we will make all efforts to retain that in the best way possible. We never admit your personal information to any third party under whatsoever circumstances. You will find a whole lot of misleading things like this in Internet, James. We have friends and foes like anyone else in this planet.
I hope you will understand us the best way possible, James. Please do let me know if you need any further clarifications regarding this.
Best Regards,
Peter
Technical Support Specialist
Spam Arrest"
In the 3 years that I have used SpamArrest, I personally have never received one complaint from anyone that has been 'spammed' from any theoretical 'spam list' that SpamArrest may have created. I think that their statement above makes it clear that they would not do this.
I behooves you to publish a retraction.
Jim Bolton
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